Frequently asked questions
Is your jewelry handmade?
The formation of each piece is done by hand, from the initial prototyping to the final polish and finish of every order we send out.
Our approach is unconventional. We combine centuries-old craftsmanship with contemporary methods, using tools and processes we’ve developed ourselves. Many of our instruments are made in-studio using technologies like 3D printing and laser cutting. We like doing things differently.
What's included in the package?
Along with your 925 sterling silver piece, you’ll receive a signed certificate of authenticity and a thank you note from the artist. Depending on the season and collection, we may also include a discount code for your next purchase.
When will I receive my order?
Orders are typically shipped within 7 to 14 days of purchase. Once shipped, delivery usually takes between 3 to 7 days, depending on your location.
As a small studio crafting jewelry in limited batches, our lead times are a bit longer than mass-produced alternatives. This slower pace allows us to give each piece the attention it deserves. We thank you for your patience.
How much does shipping cost?
We offer free shipping within Europe.
For all other regions, shipping rates are calculated at checkout.
For details and the full list of countries we ship to, please see our Shipping Policy.
What is the return policy?
We accept returns within 14 days of delivery, as long as the item is unworn and in its original condition and packaging.
Since we're a small studio, returns are handled on a case by case basis.
For full details, please see our Refund Policy.